📄 PRIVACY POLICY — Lemala Sounds
Last Updated: June 2026
Lemala Sounds (“we,” “our,” or “us”) operates https://lemalasounds.com (the “Site”) and provides event experiences, ticketing, and related services.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information when you use our Site or services:
Personal Information
Name
Email address
Phone number
Billing information (processed securely via third-party payment providers)
Ticket purchase details
Automatically Collected Information
IP address
Browser type
Device information
Pages visited and time spent
2. How We Use Your Information
We use your information to:
Process ticket purchases and event registrations
Send event updates and confirmations
Provide customer support
Send SMS or email updates (only if you opt in)
Improve our website and event experience
Prevent fraud or misuse
3. SMS & Email Communications
If you opt in to receive messages from us, you may receive:
Event reminders
Ticket updates
Promotional messages about future events
You may opt out at any time by:
Clicking “unsubscribe” in emails
Replying “STOP” to SMS messages
4. Sharing of Information
We do not sell your personal information.
We may share data only with:
Payment processors (e.g. Stripe, Squarespace Payments)
Email/SMS providers (e.g. Twilio, Brevo, Mailchimp)
Website hosting and analytics tools
Legal authorities if required by law
5. Cookies & Tracking
We may use cookies and similar technologies to:
Improve website performance
Understand visitor behavior
Measure marketing effectiveness
You can disable cookies in your browser settings.
6. Data Security
We take reasonable measures to protect your information, but no system is 100% secure. You use the Site at your own risk.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
10. Contact Us
If you have questions, contact us at:
Lemala Sounds
Email: info@lemalasounds.com