📄 PRIVACY POLICY — Lemala Sounds

Last Updated: June 2026

Lemala Sounds (“we,” “our,” or “us”) operates https://lemalasounds.com (the “Site”) and provides event experiences, ticketing, and related services.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you use our Site or services:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing information (processed securely via third-party payment providers)

  • Ticket purchase details

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and event registrations

  • Send event updates and confirmations

  • Provide customer support

  • Send SMS or email updates (only if you opt in)

  • Improve our website and event experience

  • Prevent fraud or misuse

3. SMS & Email Communications

If you opt in to receive messages from us, you may receive:

  • Event reminders

  • Ticket updates

  • Promotional messages about future events

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying “STOP” to SMS messages

4. Sharing of Information

We do not sell your personal information.

We may share data only with:

  • Payment processors (e.g. Stripe, Squarespace Payments)

  • Email/SMS providers (e.g. Twilio, Brevo, Mailchimp)

  • Website hosting and analytics tools

  • Legal authorities if required by law

5. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behavior

  • Measure marketing effectiveness

You can disable cookies in your browser settings.

6. Data Security

We take reasonable measures to protect your information, but no system is 100% secure. You use the Site at your own risk.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have questions, contact us at:

Lemala Sounds
Email: info@lemalasounds.com